We previously reported that Baltimore City had a previous complaint about an error by a camera at 1300 West Cold Spring Lane that was discussed by city officials and their contractor Xerox Corp (formerly ACS State and Local Solutions) in February and March of 2012 -- the local press and city officials have since confirmed the existence of such errors. Now, additional documents have been provided to StopBigBrotherMD.org which document that problems by this camera were ongoing, and were known to officials in Baltimore City Officials in July of 2012.
The following email was obtained through a Public Information Act Request by a reader of StopBigBrotherMD.org and was then provided to us. We have redacted the names of city employees and the company making the complaint, but the company is a different one than those which we have reported on previously or which have been named in major press reports.
On July 13, city engineers forwarded the complaint to employees at Xerox Corp: Ryan Nicolas and Donovan Wilson. "Ryan and Donovan, Please see email below and copy of citation attached, this is a concern and we need to resolve this issue before it gets out of hand. We have already supplied the information of several citations with similar issue of erroneous high speed being recorded at Coldspring and Grand View which is very difficult at this location, please have system checked out and update."
As of July 24, the matter was still not resolved. The company wrote "Due date is 7-25... yikes!! That's tomorrow. Do we get an extension on paying this?" The city responded, copying ACS "We have completed our investigation and will get back to you soon with the results. Thank you for your patience."
However the investigation is still ongoing as of December. The Baltimore Sun has reported there are indications the errors may not be limited to trucks, and may have affected passenger cars as well.
StopBigBrotherMD.org also received some complaints from car owners who received citations at this location, reported to us prior to any published reports about these events. The Sun also reports that city officials have admitted "We now know we can't just rely on radar being 100 percent accurate," "It is
incumbent upon us as the operator to make sure what's being issued is accurate." The city has stated that they would now institute a "reasonableness test" on citations. However at the most recent speed camera task force meeting Xerox manager Ryan Nicolas said the new "reasonableness" test doesn't "vary
greatly" from the oversight already performed by the contractor, according to the Sun.
A representative of AAA Mid Atlantic, which has a seat on the city's speed camera advisory committee, questioned why the camera was still running: "We appreciate the fact there have been additional steps put in place," she
said. "But even those additional steps aren't explaining to me why people are
erroneously being cited. So, absent knowing why that is, why not shut it down
until we get to the bottom of what the errors are and then put it back in
StopBigBrotherMD.org sent city officials a list of questions last week about the investigation, which included pointed questions about the nature of the investigation and what specifically they were looking at, but also including some basic questions such as the type of camera at this location. The city replied "Unfortunately, we are still waiting to receive complete information from our vendor, Xerox, on what exactly is going on at the cameras at Coldspring and Greenspring, and with whom – which is why we are not able to answer your questions at this time. Xerox is conducting a thorough audit of all citations issued at these cameras, and reviewing operations at every camera in the city. They are also adding extra oversight for violations at the cameras at issue to confirm no more citations are issued there in error moving forward. However, insofar as the nature of the error, when exactly the error caused misreadings, and which citations we will void in response, we just don’t know yet."..."I appreciate and sympathize with your frustrations and those of your readers." Meanwhile, according to the Baltimore Sun, Xerox officials have been referring questions to the city.
Baltimore City recently selected a new contractor, Brekford Corp, to take over Xerox Corp's speed camera contract with the city, a change that will take effect at the beginning of 2013.
- ► 2016 (21)
- ► 2015 (39)
- ► 2014 (82)
- ► 2013 (102)
- ▼ December 2012 (6)
- ► 2011 (88)
- ► 2010 (69)
- ► 2009 (58)
Our Top Stories
- Rockville Falsely Accuses School Bus of Speeding
- Montgomery County Has Secret Speed Camera Committee -- Press and Critics Not Welcome
- Montgomery Speed Camera "OmBudsman" Won't Answer Questions
- Montgomery County Issues Erroneous Tickets
- College Park Cited Stationary Bus for Speeding
- Montgomery County ATEU Defends Culture of Secrecy
- How Two-Faced Triple-A Gave Maryland Speed Cameras
- "Secret" Baltimore Speed Camera Audit Found 10% Error Rate
- Speed Camera Reform Act Just a Big Fat Lie
- Court Rules Against Morningside on Public Records Access
- Speed Camera Company Celebrates "Bounty System" Loophole
- Montgomery County Steals Lanes for Expensive Bus Program
- Wicomico County Teachers Say Camera is Not Accurate
- Montgomery Council President Rice Racked Up Tickets
- Circuit Court Rules Innocence is a Defense, Rejects "Snitch" Requirement
- Baltimore Ends Camera Contract, Moves to Hides Records
- Montgomery Scamera Boss Lies About Red Light Camera "Warning Flashes"
- Montgomery County Camera Boss Blocks Public From Secret Meeting
- Salisbury Records Show Calibration Lapses, Sorry No Refunds!!
- Speed Camera Accuracy Questioned in Morningside
- Attorny General Gansler Depicted as "Reckless Passenger"
- Morningside Deployed Cameras Despite County Denial
- Morningside Admits Maintaining No Calibration Records, Doesn't Operate Own Cameras
- ACLU Documents Mass Tracking of Motorists By License Plate Scannrs
- Brekford Demands Tribute to See Calibration Records
- Access To Brekford Calibration Records Stalled in Salisbury, Morningside
- Public and Private Lobbyists Worked to Kill Speed Camera Reform
- Montgomery County Speed Camera Transforms Toyota into Dodge
- Montgomery County Boasts Error Rate "Under Ten Percent"
- Speed Camera Company Collects Dirt on Competitors
- Woman Gets 3 Tickets from DC Without Going There
- Legislature Raises Gas Tax
- Laurel, Hagerstown Circumvent Calibration Requirement
- Speed Camera Calibration Fails To Ensure Accuracy
- Speed Camera Programs Flout Sunshine Law
- Xerox Admits 5% Error Rate For Speed Camera Tickets
- Baltimore Cites Motionless Car For Speeding
- O'Malley Says Speed Camera Bounties Are Illegal
- Baltimore Ticketed Innocent Delivery Vehicle: Documents Prove Speed Camera Error
- Rockville Sees Huge Surge in Red Light Violations
- Trucking Company Challenges Accuracy of Baltimore Citations: Videos Prove Speed Camera Errors
- Speed Camera Salesman Caught Speeding AGAIN
- Riverdale Park Defends Forgery of Police Signatures
- High Court Rules Local Governments Above the Law
- Riverdale Park Allowed Civilians to Forge Police Approvals
- Baltimore Speed Camera Issues Ticket to the Dead
- Statewide Speed Cameras Now a $77Million Per Year Industry
- PG County Court Presumes All Defendants Guilty
- Town Releases Documents Proving Errors With Optotraffic Cameras
- Man arrested for asserting innocence in speed camera hearing
- Optotraffic Representative Caught Speeding
- Driver Uses Carchip to Challenge Optotraffic Camera
- Deceased Baltimore Cop Signs 2000 Citations
- Montgomery County Denies Right To Face Camera Operator In Court
- ACS Buys Steak Dinners For Lawmakers
- Baltimore City Issues Hundreds of Tickets in Error
- Baltimore Writes Speed Camera Revenues Into Budget Before Cameras Approved
- Camera Mistakenly Accuses Driver of 100mph Rampage
- Montgomery County Scamera Contract Includes Massive PR Campaign
- Optotraffic Investigates Possible Speed Camera Errors
- Speed Camera Legislation Attracts Lobbyists
- Sykesville Voters Overturn Speed Cameras in Referendum
- Traffic Engineering Techniques Out-perform Speed Cameras
- Transportation Planning Board Unveils Plan to Track and Tax Drivers